Moldova Importance of communicating emotions made clear for supervisors

Project : Moldova 28 Oct 2011 | professional supervision

Chisinau, Moldova, September 27-30, 2011: Ana Muntean and Violeta Stan, supervising specialists from Romania were in Moldova for their third and last training, helping Moldovan supervisors understand their duties and perform them more efficiently.

While the three trainings were quite different, they did have something in common: the group rule applied each time and after the first two days of training all participants became more open and communicative, even if at first they were quite reticent and didn’t want to get involved. “I think that “I can’t" means “I don’t want” and we made them want. We have had some problems with the second group, as there were high-level state employees that were always distracted by their day-to-day duties and didn’t pay much attention to the course. But we did convince them that they do have something to learn and that they do have something to gain from all this.” says Mrs. Muntean, referring to one of the aspects of the training that needed attention.

“It was common for all the groups to want to share their stories and experience all the time, but after a while they understood how to relate to a subject, how to ask a question, their answers being short and to the point, all of them wanting to get further into the studies of the course.” There are certain gaps in the specialists’ knowledge in different fields like human psychological development and psychopathology, subjects that should be emphasized in the educational system.

Also, there is the problem of separating administration mechanism and practical application of it, or this is one thing identified by the participants at the training. “Everything that we’ve learned here could be applied in the field. Still, I think it’s a bit unrealistic, because I’m sure that some of my subordinates wouldn’t accept my proposals, them being more uptight and reticent in expressing their feelings and emotions.” – this is the opinion of Ina Vatamaniuc from Soroca.

Another supervisor, participant at the course, Natalia Covalciuc from Falesti district admits that supervision in Moldova is still a bit disorganized, supervisors themselves being new at this. “We do try to supervise, the way that we know best. But being at this training I understood that even if I was doing my job properly, I wasn’t quite right performing it. And now I go back home knowing a lot more, as I’ve learned things that can help me in my work, but also my colleagues, from which I also can learn a lot.”

Mrs. Violeta Stan thinks she and Mrs. Munten were able to find a way that would lead to solving the issues that come along while working in the social system: “Emphasizing on the emotional communication and its’ role made the connection between all three groups possible, this way creating bonds and discovering identical values. All this together makes everything possible and leads to a better future.” (SP)